Please understand that your appointment time is reserved especially for you. Therefore, we reserve the right to charge for appointments not kept or cancelled without 24 hours advance notice. You are free to change an appointment ahead of time, as long as it is 24 hours before your scheduled appointment. We would expect that you would call us as soon as possible, in the event of illness, prior to your appointment time. There is a standard charge of $35 for same day cancellation.